Terms and Conditions

This website (the “Site”) is operated by So Simple Solutions. Throughout the Site, the terms “we,” “us,” and “our” refer to So Simple Solutions. By accessing and using this Site, you agree to be bound by the following terms and conditions. Please read these terms carefully before using the Site.


SECTION 1 – Accuracy, Completeness, and Timeliness of Information

While So Simple Solutions strives to provide accurate and up-to-date information on this website, we cannot guarantee the accuracy, reliability, currency, or completeness of the content. The information provided on this site should not be considered a substitute for professional advice. Users should independently verify the accuracy and relevance of the information provided before making any decisions or taking any actions based on it. In no event shall So Simple Solutions be liable for any direct, indirect, incidental, special, or consequential damages arising out of the use of or inability to use this site.


SECTION 2 – Website Material

The views and opinions expressed on this site are for general informational purposes only and should not be relied upon as advice. Some material may represent the views of third parties and does not necessarily reflect the views of So Simple Solutions. Users are responsible for making independent evaluations and decisions based on their own care and diligence. The views and opinions expressed on this site are solely those of the respective authors and do not necessarily reflect the views, opinions, or endorsement of So Simple Solutions. Users should not rely solely on the information provided on the site and should seek professional advice when needed.


SECTION 3 – Intellectual Property

The copyright to the content of this site, including uploaded files, design, data, graphics, articles, codes, tutorials, videos, reviews, forum posts, and databases, belongs to So Simple Solutions. Users must not use or replicate our copyrighted material without permission unless expressly agreed to by So Simple Solutions. Trademarks and logos on this site are strictly prohibited for use without our express written consent. Copyright in the material on this site is owned by So Simple Solutions. Users may use or replicate copyrighted material found on this website for personal, non-commercial purposes, provided that proper attribution is given, and the use does not infringe upon the rights of So Simple Solutions.


SECTION 4 – Intellectual Property Infringement

So Simple Solutions respects the intellectual property rights of others and expects its users to do the same. If you believe that your copyright or intellectual property rights have been infringed upon by any user-generated content on this site, please notify us in writing with the following information:

  • A description of the copyrighted work or intellectual property that you claim has been infringed.
  • Sufficient information to locate the infringing material on the site.
  • Your contact information, including name, address, telephone number, and email address.
  • A statement that you have a good-faith belief that the use of the material is not authorised by the copyright owner or intellectual property rights owner, its agent, or the law.
  • A statement, made under penalty of perjury, that the information provided is accurate and that you are the copyright owner or authorised to act on behalf of the copyright owner.
  • Upon receipt of a valid infringement notice, So Simple Solutions will take appropriate actions, which may include removing or disabling access to the infringing material.


SECTION 5 – Errors, Inaccuracies, and Omissions

Occasionally, there may be errors, inaccuracies, or omissions in the information provided on our site or in the services we offer. We reserve the right to correct any such errors, inaccuracies, or omissions and to change or update information without prior notice. We do not guarantee the accuracy or completeness of the information provided on this site, including product descriptions, pricing, promotions, offers, and availability.


SECTION 6 – Products or Services (if applicable)

Certain products or services may be available exclusively online through our site. These products or services may have limited quantities and are subject to our return policy. We make every effort to display accurate product images and descriptions on our site, but we cannot guarantee that your computer monitor will accurately depict the colours. We reserve the right to limit the sales of our products or services to any person, geographic region, or jurisdiction. We may also change or discontinue products or services without notice. We do not warrant the quality of products, services, information, or other materials obtained through our site. Please note that the actual colours of products may vary from the images displayed on the website.


SECTION 7 – Product Warranties (if applicable)

If applicable, products sold on this site may be subject to warranties provided by the manufacturer or supplier. Please refer to the specific warranty or guarantee provided with the product for details on coverage, limitations, and claims processes. So Simple Solutions is not responsible for any warranty claims, repairs, or replacements for products purchased through this site. If you have purchased a product through this site and wish to initiate a warranty claim, please refer to the warranty information provided with the product or contact our customer support for further assistance.


SECTION 8 – Performance Guarantees (if applicable)

If So Simple Solutions provides performance guarantees for any products or services, the results may vary depending on several factors, including individual usage, external conditions, and other variables. We strive to provide accurate information regarding the performance of our products or services, but we do not guarantee specific results.


SECTION 9 – Deliveries and Title

Risk in the product passes to you upon the product leaving the premises. Title to the product passes upon full payment, inclusive of all delivery and freight charges. Delivery costs and times vary based on size, weight, and destination. The delivery price is displayed on the checkout page. Deliveries will be made by Couriers Please or Australia Post. We do not accept PO Box addresses for items delivered by couriers other than Australia Post.


SECTION 10 – Links to Other Websites

This Site may contain links to third-party websites that are not owned or controlled by So Simple Solutions. We do not endorse or assume any responsibility for the content, privacy policies, or practices of any third-party websites. You acknowledge and agree that we shall not be liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods, or services available on or through any third-party websites. The inclusion of links to third-party websites does not imply endorsement or responsibility for the content on those sites.


SECTION 11 – Modifications to the Service and Prices

We reserve the right to modify or discontinue the Site or any part of the Site without notice. We shall not be liable to you or any third party for any modification, price change, suspension, or discontinuance of the Site.


SECTION 12 – Force Majeure

We shall not be liable for any failure or delay in performance caused by circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, government actions, war, terrorism, labour disputes, power failures, and internet interruptions or failures.


SECTION 13 – Purchases Online

We use secure third-party payment processors to handle online transactions. We do not store or have access to your credit card information. However, the transmission of information over the internet is not entirely secure, and we cannot guarantee the security of your data during transmission. You provide your personal information and payment details at your own risk. We want to assure you that payment information is encrypted and handled securely by the third-party payment processors we use.


SECTION 14 – Accuracy of Billing and Contact Information

You are responsible for providing accurate and up-to-date billing and contact information. We reserve the right to refuse or cancel orders and limit quantities based on our sole judgment. We may attempt to notify you of changes or cancellations using the provided contact information.


SECTION 15 – Pricing, Payments, and GST

Prices for products or services are subject to change without notice. We reserve the right to modify or discontinue any product or service without notice. We are not responsible for any errors or inaccuracies in the pricing or payment information displayed on the Site. Accepted payment methods will be clearly indicated during the checkout process. Additional charges, such as shipping or handling fees, may apply and will be disclosed before completing the purchase. All prices displayed on the Site are in the local currency and include applicable taxes, unless otherwise stated.


SECTION 16 – Modifications to the Services and Prices

We reserve the right to modify or discontinue the service (or any part of it) without notice at any time. Prices for our products are subject to change without notice. We shall not be liable to you or any third party for any modification, price change, suspension, or discontinuance of the service.


SECTION 17 – User Responsibilities

By using this website, you agree to:

  • Refrain from engaging in any malicious activities, including hacking, spreading malware, or unauthorised access attempts.
  • Respect the rights of other users and refrain from behaviour that may infringe upon their rights or cause harm.
  • Comply with all applicable laws, regulations, and industry standards while using the website.


SECTION 18 – User Accounts

You may be required to create an account to access certain features of the Site. You are responsible for maintaining the confidentiality of your account information, including your username and password, and for restricting access to your computer or mobile device. You agree to accept responsibility for all activities that occur under your account. We reserve the right to refuse service, terminate accounts, remove, or edit content, or cancel orders at our sole discretion.


SECTION 19 – Personal Information

All personal information provided to us will be treated confidentially in accordance with our Privacy Policy. However, we cannot guarantee the confidentiality of all aspects of your website use due to potential third-party interception. By using this website and associated services, you agree to our Privacy Policy.


SECTION 20 – User-Generated Content

This Site may allow users to post, submit, or share comments, reviews, feedback, suggestions, or other content (collectively, “User-Generated Content”). By posting User-Generated Content on this Site, you grant us a non-exclusive, royalty-free, perpetual, irrevocable, and fully sub-licensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such User-Generated Content throughout the world in any media. You represent and warrant that you own or control all rights to the User-Generated Content and have the right to grant the aforementioned license. We reserve the right to monitor, edit, remove, or refuse to post any User-Generated Content in our sole discretion. So Simple Solutions reserves the right to remove or edit user-generated content that violates the Terms and Conditions or is deemed inappropriate.


SECTION 21 – User Comments, Feedback, and Other Submissions

By submitting comments, ideas, suggestions, or materials to us, you grant us the right to edit, copy, publish, distribute, translate, and use those submissions in any medium without restriction. We have no obligation to maintain comments in confidence, provide compensation, or respond to comments. We may monitor and remove content that violates intellectual property rights or our Terms of Service. You agree that your comments will not violate any third-party rights or contain unlawful, abusive, or obscene material.


SECTION 22 – Passwords and Logins

You are responsible for maintaining the confidentiality of your passwords and login details. You are also responsible for all activities carried out under your password and login.


SECTION 23 – Newsletter Terms & Conditions

By subscribing to our newsletter, you agree to receive email updates about our products and company. Subscription is not mandatory, and the frequency of newsletters will be intermittent. We reserve the right to modify or discontinue the newsletter without notice. We may unsubscribe users registered with fake data. Your personal information may be disclosed if required by law or if you violate our Terms of Service.


SECTION 24 – Cookies

By using this Site, you consent to the use of cookies in accordance with our Privacy Policy. You have the option to manage or disable cookies through your browser settings.


SECTION 25 – Third-Party Links

Certain content, products, and services available through our website may include materials from third parties. We are not responsible for third-party websites or their content, accuracy, or any transactions made through them. Review the third-party’s policies and practices before engaging in any transaction. Any complaints or concerns regarding third-party products should be directed to the third party.


SECTION 26 – Optional Tools

We may provide you with access to optional third-party tools and services on our Site. We do not endorse or guarantee the effectiveness, reliability, or suitability of these tools. Your use of any optional tools offered through the Site is entirely at your own risk and subject to the terms and conditions of the respective third-party providers.


SECTION 27 – Downloading Material

Content and materials from this website, including downloads, may not be used for commercial exploitation. You may temporarily download and store content solely for viewing purposes. Any access, downloading, or use of the website’s content is at the user’s own risk.


SECTION 28 – IFrames

You may not use frames or alter the visual presentation of our Site without our prior written approval. We reserve the right to withhold or revoke such approval at our sole discretion.


SECTION 29 – Hyperlinking to Our Content

The following organisations may link to our website without prior written approval:

  • Government agencies
  • Search engines
  • News organisations.
  • Online directory distributors when listing us in the directory, in the same manner as other listed businesses.

These organisations may link to our home page, publications, or other website information as long as the link is not misleading, does not falsely imply sponsorship or endorsement, and fits within the context of the linking party’s site.

We may consider and approve link requests from the following types of organisations:

  • Consumer and/or business information sources.
  • Community sites ending in .com.
  • Associations or groups representing charities.
  • Online directory distributors.
  • Internet portals.
  • Accounting, law, and consulting firms primarily serving businesses.
  • Educational institutions and trade associations.

We will approve link requests if the link does not reflect unfavourably on us or our accredited businesses, the organisation has a satisfactory record, the benefit to us outweighs the absence of the link, and the link is consistent with the context of general resource information or editorial content.

If your organisation is interested in linking to our website, please notify us by email. Include your name, organisation name, contact information, URL of your site, and the URLs on our site to which you would like to link. Allow 2-3 weeks for a response.

Approved organisations may hyperlink to our website using our corporate name, the URL being linked, or any other description that makes sense within the context of the linking party’s site. Use of our logo or artwork for linking requires a trademark license agreement.


SECTION 30 – Removal of Links from Our Website

If you find any objectionable links on our website, you may contact us to request removal. We will consider these requests but have no obligation to remove or respond directly to you. While we strive to ensure the accuracy and completeness of the information on our website, we do not warrant its correctness or guarantee its availability or up-to-date content.


SECTION 31 – General Conditions

You waive any objection to the venue of legal process on the basis of inconvenience. If any clause or part of these terms is found void, unenforceable, or invalid, it is severed from the agreement while leaving the remainder in effect, as long as the severance does not alter the basic nature of the agreement.


SECTION 32 – Reservation of Rights

We reserve the right, at our sole discretion, to request the removal of any links to our website and to amend these terms and conditions and its linking policy at any time. By continuing to link to our website, you agree to be bound by these linking terms and conditions. We reserve the right to modify this privacy policy at any time and will notify you of material changes. In the event of our store’s acquisition or merger, your information may be transferred to new owners.


SECTION 33 – Prohibited Uses

In addition to other prohibitions as set forth in these terms and conditions, you are prohibited from using the Site or its content for any unlawful purpose or to solicit others to perform or participate in any unlawful acts. Examples of prohibited uses include:

  • Engaging in any data mining, data harvesting, or similar activities.
  • Attempting to gain unauthorised access to the Site, its servers, or any connected database or system.
  • Interfering with or disrupting the security measures or proper functioning of the Site or any connected network.
  • Uploading or transmitting viruses, malware, or any other malicious code that may harm the Site or its users.
  • Engaging in any activity that restricts or inhibits others from using the Site.
  • Violating any applicable laws or regulations.


SECTION 34 – Indemnification for Loss or Damage

You agree to indemnify, defend, and hold harmless So Simple Solutions and its directors, officers, employees, agents, and affiliates from and against any claims, losses, damages, liabilities, and expenses arising out of or related to your use of the Site or violation of these terms and conditions.


SECTION 35 – Disclaimer of Warranties, Limitation of Liability

The Site and all content, products, and services provided on the Site are provided on an “as is” and “as available” basis without any representations or warranties of any kind, express or implied. To the fullest extent permitted by applicable law, we disclaim all warranties, express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Site will be uninterrupted, timely, secure, or error-free, or that any defects or errors will be corrected.

In no event shall So Simple Solutions, its directors, officers, employees, agents, or affiliates be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in any way connected with your use of the Site or the content, products, or services obtained through the Site, even if advised of the possibility of such damages.


SECTION 36 – Governing Law and Jurisdiction

Governing Law:
These terms and conditions shall be governed by and construed in accordance with the laws of [Jurisdiction], without regard to its conflict of laws principles.

Any legal action or proceeding arising out of or related to these terms and conditions shall be brought exclusively in the courts of [Jurisdiction]. Both parties agree to submit to the personal jurisdiction of such courts for the purpose of litigating any such action or proceeding.


SECTION 37 – Dispute Resolution

In the event of any disputes or claims arising from the use of this website, we encourage users to resolve such matters amicably through direct communication. If a resolution cannot be reached, any dispute or claim shall be resolved through arbitration or mediation in accordance with the procedures set forth by [insert relevant arbitration/mediation organisation or process]. The governing law and jurisdiction for any disputes shall be [insert governing law and jurisdiction].


SECTION 38 – Entire Agreement

These Terms of Service, along with any policies or operating rules posted on this site or regarding the Service, constitute the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications, and proposals, whether oral or written, between you and us (including any prior versions of the Terms of Service). The failure to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision. Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party. These terms and conditions constitute the entire agreement between you and So Simple Solutions regarding the use of the Site and supersede all prior agreements and understandings, whether written or oral.


SECTION 39 – Changes to Terms and Conditions

We reserve the right, at our sole discretion, to update, change, or replace any part of these terms and conditions by posting updates or changes on the Site. It is your responsibility to check this page periodically for changes. Your continued use of or access to the Site following the posting of any changes constitutes acceptance of those changes.

If you have any questions or concerns about these terms and conditions, please contact us at [[email protected]]


SECTION 40 – Waiver

The failure of So Simple Solutions to exercise or enforce any right or provision of these terms and conditions shall not constitute a waiver of such right or provision.


SECTION 41 – Sever-ability

If any provision of these terms and conditions is found to be unlawful, void, or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law. The unenforceable portion shall be deemed severed from these terms and conditions, and the validity and enforceability of the remaining provisions shall not be affected. If any provision of these terms and conditions is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect.


SECTION 42 – Assignment

You may not assign or transfer any rights or obligations under these terms and conditions without the prior written consent of So Simple Solutions. So Simple Solutions may freely assign or transfer its rights and obligations under these terms and conditions without restriction.


SECTION 43 – Survival

The provisions of these terms and conditions that by their nature should survive the termination or expiration of these terms and conditions shall continue to apply, including but not limited to Sections 3 (Intellectual Property), 33 (Limitation of Liability), 34 (Indemnification), and 35 (Governing Law and Jurisdiction).


SECTION 44 – Termination

These terms and conditions are effective unless and until terminated by either you or us. You may terminate these terms at any time by ceasing to use the Site. We reserve the right to terminate these terms at any time without notice and may deny your access to the Site if you fail to comply with these terms and conditions.


SECTION 45 – Use

By using this website, you agree to comply with all applicable laws, rules, and regulations. You will not use the website in any unlawful, defamatory, harassing, abusive, fraudulent, or inappropriate manner that conflicts with the website or the services we provide. We reserve the right to refuse or terminate service to anyone at any time without notice or reason.


SECTION 46 – Online Store Terms

By agreeing to these Terms of Service, you represent that you are of legal age in your state or province of residence and have given consent for any minor dependents to use this site. You may not use our products for any illegal or unauthorised purpose, nor violate any laws in your jurisdiction, including copyright laws. Transmission of any worms, viruses, or destructive code is prohibited. Any breach of these terms will result in immediate termination of your services.

We reserve the right to refuse service to anyone for any reason at any time. Your content, excluding credit card information, may be transferred unencrypted over networks and may be subject to changes to conform to technical requirements. Credit card information is always encrypted during transfer. You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the service without express written permission. The headings in this agreement are for convenience and do not limit or affect the terms.


SECTION 47 – Privacy Policy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and disclose personal information. By using this Site, you consent to the collection, use, and disclosure of your personal information as described in our Privacy Policy.